Cardholder Information Privacy Policy

How payment-related information is handled when you pay for Online eSIM services.

Last updated: 2026-07-14

This Cardholder Information Privacy Policy explains how payment-related information is handled when you pay on the Online eSIM website. Online eSIM uses an external payment gateway and does not itself store or process full payment card data.

How Payments Are Processed

  • Payments are processed through a ready-made third-party payment gateway.
  • The card entry form may be hosted, embedded, or securely controlled by the payment provider rather than by the Online eSIM website itself.
  • When card details are entered, they are transmitted to the payment provider according to that provider's protected payment workflow.
  • Online eSIM receives only the payment result and other limited transaction information needed to confirm the order.

What We Do Not Store or Process

  • We do not store full card numbers on our own website or servers.
  • We do not store card verification codes such as CVV or CVC.
  • We do not store PIN codes, 3-D Secure passwords, or one-time authentication codes.
  • We do not independently process full payment card credentials outside the third-party gateway flow.

Limited Payment Information We May Receive

  • We may receive transaction status information such as successful, failed, pending, refunded, or canceled payment status.
  • We may receive a provider transaction ID, order reference, payment timestamp, and similar operational details.
  • Where the provider shares it, we may receive masked card information such as card brand or the last digits only.
  • This limited information is used only for order fulfillment, customer support, refunds, reconciliations, and dispute handling.

Third-Party Gateway Responsibility

  • The payment gateway is responsible for the secure collection, transmission, and processing of cardholder data within its own environment.
  • Any payment page, payment widget, or payment redirect operated by the gateway is governed by that provider's own privacy, security, and compliance rules.
  • If you need more detail about how card data is protected during payment, please review the payment provider's policy shown during checkout.
  • Online eSIM may update this policy if the payment flow or provider arrangement changes.

Questions About Payments

If you have questions about how payment-related information is handled on this website, contact support using the details shown in the footer.

If your question concerns the secure entry or handling of full card data during checkout, the applicable payment provider policy may also apply.